French Quality Assurance Analyst (HONDURAS)

We’re looking for ? a ??????? ????????? ??????? ?‍? ???? ?????? ?? ??? ??????? ?? ??????????? to monitor French Customer Service Representatives and the daily performance of the teams.

1. ????????????:
   – Advanced English level (written and spoken) ????????.
   – Advanced French level (written and spoken) ????????.
   – Full-time availability.
   – High school diploma.
   – 1 year of front-line contact center experience (preferred)
   – Intermediate knowledge of MS Excel, MS Word, and MS Office (required)
   – Ability to type 30 wpm minimum with accuracy
   – Strong verbal and written communication skills, including spelling and grammar
   – Excellent organizational and time management skills
   – Ability to make fair and consistent judgments and decisions